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Goldmine® Enterprise Edition


Goldmine Enterprise - the latest CRM solution from FrontRange's award-winning GoldMine product line. GoldMine Enterprise is designed for the business that wants its CRM to add significant valuen not just automate sales calls. These businesses look for CRM to create value through increased agility, higher success ratios, and integration of data from disparate points in the organization.

The design of Goldmine Enterprise benefits from the input and best practices of the world's largest CRM user base. We combined our decades-long experience in CRM with the latest technologies in access, integration, and configuration to produce software the way you want it.

Now you can reinvent your sales processes the way you've always wanted.

What's Inside Enterprise

Relationship Mangement

  • Manage relationship way you naturally organise your business, by account , household, distributors or other specially defined category-go beyond generic customer or contact categories
  • Centralize information in one repository-integrate third-party "data silos", Finance or Accounting departments, order management systems, back-end ERP, and more
  • Gain a 360 degree view of your customer or other relationship data-data from any system and any source, exposed for use or integrated robustly-you decide

Sales Mangement
Oppurtunity Management
  • Real-time visibility into all your sales activities, including product and services information and revenue details
  • Built-in Sales Methodology support keeps process consistent and sales cycles on track
  • Easy-to-use interface helps you manage all information surrounding sales opportunities
Forecast Management
  • Forecast tools enable sales activities, including product and analyze their pipeline
  • Ensure sales users stay focused on reaching their sales quotas
  • Forecast dashboards allow management to view, analyze and manage forecast figures, properly and accurately
Quoting
  • Integrated Quoting Tool automates what previously were common failure points in the sales process
  • Guaranteed consistency of customer information, products, pricing, and cross-selling offers
  • Flexible approval processes allow

Marketing Automation
Campaign Management
  • Create and manage campaigns easily
  • Create test campaigns and run trials. Predict and quantify campaign ROI
  • Fine-tuned campaigns, as they roll out, using real-time data
Lead Management
  • Distribute leads to the right person automatically using configurable business rules
  • Adjust and optimize your management in real-time-rank, quality, reassign, and more
  • Use extensible business logic to maximize the value of your lead analysis

Customer Support
  • Consistent, real-time answers via email, telephone, Web and all other access points
  • Access to full customer casy history, including data pulled from sources across the organisation
  • Customer support Best Practices and opportunities to streamline processes increase productivity

Look Deeper Inside Enterprise

Dashboards
  • Robust dashboards are configurable at all levels
  • Define your dashboard look and feel and extensible data set rules
  • Real-time data increases opportunity capture
Analytics & Reports
  • GoldMine Enterprise Report Center provides central reporting tool
  • Powerful report configuration without programming knowledge
  • Assure reporting consistency across your organization
Intergration
  • Intergration can be robust or by exposure of a table or database
  • Microsoft Outlook, robust intergration
  • Windows Vista, including .XML Gadgets
  • Microsoft Office, including 2007 extended capabilities
  • Microsoft .Net
  • Microsoft SQL
  • Oracle
  • And many more third-party applications

System Requirments

Database Requirments
  • Dual processor 3 GHz Pentium IV or equivalent
  • 2 GB of RAM
  • 300 GB HDD
  • Windows 2003 R2 Server
  • MS SQL 2005 SP2 Server
  • MS SQL 2000 SP4
  • Oracle 10g R2
  • DB2 9.1
Server System Requirments
  • Dual processor 3 GHz Pentium IV or equivalent
  • 2Gb RAM
  • At least 1 GB disk space
  • Windows 2003 R2 Server
  • IIS server 6.x
  • .NET 2.0
Client Requirments
  • 3 GHz Pentium IV or equivalent
  • 2Gb RAM
  • At least 1 GB disk space
  • MS Win Xp SP2
  • MS Vista
  • IE7.x or IE6.x
  • .NET 2.0
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