Microsoft Dynamics CRM Price

Get a CRM solution that is flexible, easy to use, and engineered to fit your business. Transform every touchpoint into a marketing opportunity and harness the undiscovered potential within your customer base. With Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight.

Data

Manage your data effectively
Effortlessly import data from other sources into Microsoft Dynamics CRM Use predefined data-mapping rules or create new ones on the fly Confirm data import status with automatic e-mail notification Intelligently cleanse your data to eliminate duplications and decrease your cost per engagement (CPE).

Segmentation

Pinpoint your marketing efforts
Use natural language queries to instantly segment customers or prospects Create highly targeted lists and associate them with campaigns Set up personal or public data views for reuse Easily share target lists with colleagues or vendors Export lists into multiple formats for bulk e-mail or direct-mail communications

Planning

Streamline campaign planning
Plan and track activities, tasks, budgets, and details for each marketing activity Tailor messages and offers to highly targeted lists Save time and money with reusable campaign templates Set up product catalogs, price lists, and discounts for optimal offers Use predefined workflows to streamline approvals

Execution

Simplify campaign execution
Initiate and distribute campaigns and communications instantly Use embedded Mail Merge capabilities to instantly send mass communications Manually or automatically assign tasks or leads to individuals or groups Create on-the-fly campaigns with the Quick Campaign Wizard Create rules to trigger responses based on customer interest

Events

Manage events efficiently
Track and manage all event and customer details on one central platform Holistically manage event planning and execution from beginning to end Track details related to venues, rooms, event sessions, speakers, and sponsors Track key metrics and measure the return on investment to optimize future events

Response

Improve response management
Capture and store responses and leads in one place for easy tracking Score responses using predefined algorithms Instantly assign leads with full interaction history to the right sales person Track responses across communications channels, linking them to campaigns and lead sources Convert responses to leads and opportunities with a few mouse clicks

Internet Marketing

(Microsoft Dynamics CRM Online only)
Track, manage, and optimize search-engine marketing efforts Improve data quality by routing leads to a lead-staging area Identify the revenue impact of each keyword Research and purchase keywords, and then optimize bids for the highest placement Create landing pages and data forms without any coding

Productivity

Extend value with Microsoft Office
Use Microsoft Dynamics CRM within Microsoft Office Outlook to be more productive Eliminate redundant e-mail tracking through Office Outlook synchronization See co-workers' availability with the presence feature Create documents and mail-merges with embedded Office Word capabilities Add Office Outlook contacts to marketing lists with a few mouse clicks

Workflows

Automate workflows
Boost productivity with personal, team, or organizational workflows Dynamically assign tasks to the right person using configurable rules Accelerate approvals using predefined workflows Automate actions with triggers based on events, time, or business logic Set alerts and reminders of campaign milestones to inform appropriate people

Mobility

Mobile Express for Microsoft Dynamics CRM-Technical Preview
Access customer data from any Web-enabled device anywhere, anytime Track budgets and push through approvals while on the road Update or create campaigns on the fly Update, qualify, or assign leads while on the road Analyze responses, leads, and campaign ROI with rich offline reporting

Analytics

Gain insights for decision making
Measure your marketing success with key performance indicators (KPIs). Track key campaign indicators with built-in reports Identify trends and allocate resources with powerful predictive analytics Use robust data cubes for trending analyses Proactively create offers with 360-degree customer