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Peace of mind. Simple!
CSG's, Managed Service Agreement is a unique service developed by the passionate and experienced team at CSG to look after your every need.
CSGMSA is unlike any other product in existence.
For people considering a dedicated full-time resource, the salary, combined with the cost of superannuation, payroll, insurance, management and admin costs, all add up. CSGMSA eliminates all of the hassles, cost and time associated with traditional CRM up-keep.
Similarly, if you wish you had more budgets for more resource CSGMSA provides you with great value for money.
With CSGMSA there are no longer any barriers to fully utilising your CRM with experienced resource. No need to get an expensive resource up-to-speed or a low end resource not having the experience to perform advanced task.
CSGMSA covers you for not only technical support but a variety of professional services provided by CSG's highly experienced Professional Services consulting team.
An CSGMSA's objective is to ensure your investment in your chosen CRM system is a success. This is achieved by understanding your CRM vision, management goals, and business objectives.
An CSGMSA is an annual agreement consisting of a dedicated Consultant's time per month plus the option of aarombaCARE - our premium Support package. Your CSGMSA is mapped out in advance to cater for your unique needs and resource management in undertaken by an CSG's dedicated Project Co-coordinator.
Every client is unique, so we tailor an CSGMSA to meet your unique requirements. Choose from Consultancy Services, Training, and Technical Support options.
To understand the many features, please download a PDF for CRM or ITSM here:
 CSGMSA - CRM CSGMSA - ITSM
For further information please call an CSG Account Manager on 1300 558 101 or email sales@aaromba.com.
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