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CRM and Service Desk Consultancy Services

All the technology in the world won't improve your business unless it is designed, configured for your needs, and you are trained on how to use it!

CSG can assist you from developing your strategy from development of RFI and RFP documentation, production selection to Gap Analysis in your current solution.

Workflow process design, software evaluation, system design configuration, development, installation, training, reporting and support are all areas in which CSG excels!

With our own documented project methodology called ARPIM™, certified and experienced Consultancy team, public or private training courses the team at CSG can provide for your every need.

Responsive customer support is important to your business. That's why we're committed to answering your questions and resolving your issues fast and effectively with CSGCare.

CSGCare provides support for Microsoft Dynamics CRM, GoldMine, Sage CRM, FrontRange ITSM, HEAT, Silverpop Engage, Silverpop Engage B2B, in addition to XpressCRM and Recruit+.

Whether you are an existing CSG customer or not, you can choose the right CSGCare package to suit your requirements and budget.

Another option is CSG's, Managed Service Agreement (CSGMSA) - a unique service developed by the passionate and experienced team at CSG to look after your every need.

CSGMSA is unlike any other product in existence. With CSGMSA there are no longer any barriers to fully utilising your CRM with experienced resource. No need to get an expensive resource up-to-speed or a low end resource not having the experience to perform advanced task.

Our services can be broken into Consulting, Report Writing, Training, Project Management and Support. For further information please choose from the left hand navigation.

   
 

 

 

 

 

 

 

 

 

 

 

 

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