About CSG
Our Vision is to be the trusted brand name in CRM and Service Desk Solutions across Australia
Using best of breed technology and methodology, CSG provides solutions designed to improve sales and marketing, service desk and customer service, and provide visibility of performance for management.
Every CSG consultant has sound knowledge of business strategy, certifications in our range of software applications and are recruited from all over the world. CSG has developed comprehensive workflows leveraging our knowledge and best practice methodology, ensuring our clients receive unrivalled solutions.
With the advantages of today’s technology, we also support clients as far reaching as Japan, Hong Kong, USA and Europe. The main driver for all CSG staff is "Results Matter" no matter how small or large your organisation.
How We Work
Through years of experience CSG identified communication as a key ingredient for the successful project delivery. CSG provides fully documented project methodology (APRIM™), providing measurable milestones and sign off points.
By adhering to mutually agreed timelines, our clients can be assured that what is agreed to is what is delivered. Our national support desk is also available to handle any unavoidable technical issues that may arise periodically. We provide this support both on an ad-hoc basis, and with CSGCare™, our Premium Support Agreement.
CSGCare™ provides our clients unlimited access to support for a fixed rate and peace of mind for any organisation.
Training
A critical factor that ensures our clients achieve the optimum return on their investment is appropriate training. We run public training courses nationally, customised courses, and regular free webinars to touch on key features – great as a refresher or introduction to your chosen solution.
About CSG
CSG is a leading Australian owned publicly listed (ASX:CSV) ICT services and consulting company. CSG assists both private and public enterprise improve business performance, competitiveness and reduce costs through delivering best of breed technology solutions and services.
CSG is the country’s only true end-to-end ICT services provider offering a complete portfolio of capabilities through its three operating divisions: Enterprise, Managed and Print Services and employs more than 1200 staff across Australia and New Zealand.
For information on CSG please visit the CSG website: www.csg.com.au
Discover how CSG can deliver results today!
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