Webinars
Our online events are the best way to get everything you need to experience results that matter, without leaving your desktop. See comprehensive demonstrations of our solutions; learn from the experts about specific topics. This events run for approximately 45 minutes and will leave time for participant questions and interaction.
Once registered you will receive details to add the event to your outlook calendar and also conference call information.
HEAT 9.5 Technical Training for Customers
FrontRange Solutions will provide important information about the upgrade to HEAT and HEAT Self Service 9.5, including in depth training on how to enable the key features of HEAT 9.5, including HTML formatted Email, record level curtaining, and setting up the new HEAT Self Service.
HEAT Service & Support 9.5 Feature Highlights
Wed, Mar 24, 2010
08:00AM - 09:00AM Pacific Time (GMT-8)
- Email Enhancements
- o HTML Format Support
- o BCC Support
- o Customize the From / Reply To addresses
- UI Enhancements
- o Drag and DroPForm Design
- o New Attachment Tab
- o Tabbed Layout in Call Logging
- o New Toolbar Themes
- o Support for Gradients
- HEAT Messaging Center Enhancements
- o Subject Line Parsing
- o Locate Profile from Associated Contact Email Address
HEAT Self Service 9.5 Feature Highlights
Wed, Mar 24, 2010
03:00PM - 04:00PM Pacific Time (GMT-8)
- o Full Form Rule Support
- o Auto Fills
- o Validation Constraints
- o Default Values
- o Multiple Call Group Support
- o Journal Filtering
- o HEAT Board Subscriptions
- o Execute AutoTasks
Thank you for registering, and look forward to seeing you there.
Service Desk Management - The Basics
This is an Educational Webinar to help you with your Service Desk strategy. Do you understand the Best Practice around running a Customer Service or Support Desk.
Fri, Apr 30, 2010 12:30 PM - 1:30 PM EST
Become a CRM King
This is an Educational Webinar to help you with your CRM strategy. Eight tips on best practice in CRM. Join us for this informative online event and learn how to maximise your return from your CRM solution.
Ensure you Register to hear from Aaromba's Managing Director Antony Dutton who will share with you some of the CRM secrets Aaromba has gained from working with over 800 companies over 7 years.
Whether you have a CRM system or are thinking of investing in one, there are key industry tips that can ensure you maximise your return. Maximise customer loyalty, get the most from your sales team, drive marketing, and improve customer service.
Thu, Apr 15, 2010 9:30 AM - 10:30 AM EST
Your 12 month CRM Plan
Learn how to create a CRM plan for your business with one of Aaromba's CRM experts.
Thu, Apr 15, 2010 9:30 AM - 10:30 AM EST
Welcome to aarombaCARE
Please join me so I can introduce you to AarombaCare. This is an informative online event to learn how to maximize your return from your support solution.
Friday, 19 Mar 2010 11:00 AM - 11:20 AM EST
Friday, 16 Apr 2010 11:00 AM - 11:20 AM EST
Friday, 21 May 2010 11:00 AM - 11:20 AM EST
Friday, 18 Jun 2010 11:00 AM - 11:20 AM EST
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